To comprehend existing efficiency gaps and enhance operational profitability, the project initiates by selecting the most critical processes for the business with high return potential. The evaluation also considers the corporate context in which the processes fit (Governance, Support, or Operation), along with the company's maturity level concerning process standardization and management.

Subsequently, a detailed mapping of the steps is carried out, involving the evaluation of the distribution of Full-Time Equivalents (FTEs) in activities, as well as quantitative and qualitative analysis of the available volume/KPIs. The objective is to identify opportunities for improvement and gather inputs to develop the future model of the process.

Finally, a corrective action plan is developed and implemented in collaboration with the client, with monitoring and control of indicators after the change being equally important. Simultaneously, fostering a culture of continuous improvement is crucial: processes are not static, and a recurrence in the pursuit of optimization is encouraged.

Improve the efficiency of crucial business processes with the aim of reducing costs and/or increasing productivity.

Applicable to companies of all sizes and across various sectors facing inefficient processes and the imperative to enhance operational results. This solution is particularly recommended for companies seeking to improve or optimize specific processes.

• Cost reduction and/or enhancement of process productivity;
• Establishment of operation traceability through process documentation;
• Promotion of a culture of continuous improvement;
• Implementation and periodic monitoring of operational and financial indicators.